FAQs

What should I expect for my first therapy visit?

For your first visit you will need to bring:

  • your insurance card,
  • a copy of your doctor’s order (if you have one), and
  • a medication list.

Your therapist will sit down, hear your story, and ask you questions to help them better understand your situation and injury. They will ask you to move in different ways. As you move, they will feel your joints and muscles, measure motion and strength, and formulate a PT diagnosis.

Then they will help you establish goals, discuss the plan for treatment, and get you started on a home program.

What should I wear to physical therapy?

Please wear comfortable clothes that you can move around in. Shorts are helpful for lower body injuries; tank tops or short sleeves may be helpful for upper body injuries.

How long will each treatment last?

Your initial evaluation may last up to an hour. Follow-up visits are around 45 minutes.

What’s the cost of each physical therapy visit?

Most health insurances have physical therapy benefits. Each plan is different, so please contact your insurance company to check your benefits. Unfortunately, we can’t give you an exact cost of each visit, as the cost varies on what the therapist does; e.g., manual work, Graston, laser, ultrasound, etc.

If you have a high deductible or a policy that we don’t participate with, we do offer private pay rates that are discounted to make physical therapy more affordable for you.

How can I schedule an appointment?

You can schedule by either visiting our Schedule An Appointment Page or by calling one of our two (2) locations:

  • To schedule an appointment at the JFK Clinic, please call Alyssa at 563.588.3891.
  • To schedule an appointment at the Delhi Clinic, please call Megan at 563.582.4170.
What if I need to reschedule or cancel an appointment?

We ask that you call our office 24 hours before your scheduled appointment to make any changes.

We try our best to accommodate our patients, to prevent any lapse in treatment. However, if you give less than 24 hours’ notice, you will be subject to our Cancellation Policy which can be found in the Consent Form. [Exceptions to this would be canceling due to weather, death in family, illness, etc.]

Do I need to see my doctor before I go to physical therapy?

Because this is an insurance-based question and each policy is different, you’ll need to contact your insurance company to see if they require an order.

If you have Medicare you will need an order from your doctor.

How long will it take for me to get better?

How quickly you recover is determined by many factors unique to you. Some of these factors include:

  • how long you have had the injury,
  • the severity of the injury,
  • your nutritional habits,
  • your emotional state,
  • the state of your immune and endocrine systems,
  • your genetics,
  • how consistent you are with your home program, and
  • other factors.
How many times will I come in for treatments?

When you call to schedule your initial appointment, our receptionist will book you out two (2) times a week for at least two (2) weeks. That way you can get the days and times that work best in your schedule.

At the end of your first treatment session, you and your therapist will determine your plan for treatments together. This depends on the severity and chronicity of your issue. On average, we see our clients 2x/week for 4-8 weeks.

Do you treat chronic pain, fibromyalgia, and chronic fatigue syndrome?

Yes. Anne Kruse, DPT, Cert MDT, is a certified Therapeutic Pain Specialist who has extensive training in treating complex and chronic pain syndromes including fibromyalgia, chronic fatigue syndrome, complex regional pain syndrome and pain associated with autoimmune disorders, such as rheumatoid arthritis.

Several of our other clinicians have also taken classes in treating complex and chronic pain as well including:

  • Laura Timmerman, DPT, OCS, CMT
  • Ashley Wood, MPT
  • Brad Kruse, DPT, SCS, ATC, CSCS
What insurances do you participate with?

We accept most major medical insurances; although we recommend you call your insurance company to find out if we are in your network.

We are out-of-network for all Medicaid policies (Amerigroup, AmeriHealth, Iowa Total Care).